Archives for: February 2016

Soft Skills Training – A Necessary Luxury – Today & Tomorrow?

Soft Skills

Soft skills development is a luxury – nice to undergo – even better when it pays off at the workplace. Every year, millions of dollars are spent on soft skills training by enthusiastic organizations. Today, soft skills training stand tall with the hard skills of IT, maintenance, technical, and product training. In the Middle East, heavy investments are being made toward soft skills training. There is a return on Investment no doubt, and it is heartening to see organizations of all shapes and sizes enthuse over it. But – is soft skills training a necessity?

There was a time when soft skills training was a luxury – made affordable to only the most elite organizations; today, it is a necessary luxury. Along with the required hard skills, it’s an individual’s soft skills such as interpersonal skills, body language, communication skills, time management, organizational skills, listening skills and team player skills that will create the necessary impact needed to take a business forward. Today, soft skills are the hard skills necessary to make a business successful.

When should an organization introduce soft skills training?

When there is a specific need: It is not uncommon to find organizations waiting until they find themselves in a situation– like a meeting with a very important client – wherein they must put up their best front to “impress” or “strike a deal” – before they hurriedly seek a solution that will enhance certain people skills that will ‘make it happen’. Identifying specific training needs beforehand gives organizations and employees ample time to hone such skills.

When employees will benefit from such training: Customer-facing employees who must possess excellent communication skills, team leaders who must be able to manage time well, a janitor who requires good interpersonal skills – the list is endless. Everyone can benefit from soft skills training. While hard skills training may change when moving from one job to another, soft skills can be carried and used along the way.

When it will clearly impacts a business in a specific way: Unlike hard skills, soft skills are intangible and non-technical. Needless to say then that measuring their impact on business is quite difficult. But when aligned with core business needs, you can be sure that they have a clear impact on a business – even if it is as basic as one that is designed to motivate employees. Seeing that soft skills will have a positive impact on a business – any business in today’s day and age will benefit from soft skills training.

Will soft skill training be a “thing of the past” in the future?

No. In fact, soft skills training will become more of a necessity as we move into the future. We are right in the middle of an era that is a defined by change and we see change happening all around us – all the time. Complexity, competition and change (technological changes and changes in the way we function), will warrant new trainings that can help individuals keep up with these new competencies.

What kind of soft skill training will be required in the future?

Changes in the way we do business will soon require us to leave behind soft skill trainings such as leadership, organizational skills and time management; these will be replaced by new soft skills such as adaptability, critical thinking, optimism, pro-activity and resilience that will be required to survive in this new type of workplace that we foresee.

While technological advances and machinery will make hard skills unnecessary or even obsolete in the future, the need for specialized soft skills will grow over time. These skills are and will continue to be the intrapersonal and interpersonal skills that will maximize human performance at the workplace – the intangible skills that will give individuals that finesse that will make the difference to an entire business.

This article was first appeared on

Soft skills development is a luxury - nice to undergo – even better when it pays off at the workplace. Every year, milli...

Read More »

Why Choose a Customized Training Course?

customized training courses


No two organizations are alike. No two organizations’ needs are the same. Even when it comes to training employees, an organization’s requirements are unique. Unique training requirements can only be met by courses that are carefully designed and created to provide learners with knowledge that perfectly addresses their requirements.

Creating high impact and engaging customized training courses that seamlessly align an organization’s learning and performance goals with its business objectives is not a luxury but a necessity in today’s business world.

Off-the-shelf courses vs. customized training courses

Custom Content development is the design and development of courses based on training objectives and learning needs of an individual or organization. The courses are designed only after an in-depth understanding of the organization’s learning needs, its business goals, and its employees’ learning requirements.

While Off-the-shelf or catalog courses are created to meet industry-specific needs, they cannot provide a 100% solution that addresses organization-specific needs. A training solution that aligns an organization’s learning and performance goals with its business objectives can only be achieved through professional SMEs and content development experts.

Here’s why a customized training course works better:

A 100% Training Solution: The content created suits your organization as well as your employees’ training needs – a hundred percent. The custom content development team undertakes the job after a detailed needs, audience and task analysis, and assessment of your existing training system. Once the learning objective is determined, the course is designed by the experts. A professional custom content development team should be able to recommend the most appropriate content strategies to you. These strategies would cater to the corporate training market and are adapted differently for different product groups.

Easy Upgrading of Material: Knowledge changes at the speed of light. Often times, by the time a course is created, approved of, and rolled out to the employees – it is time to rewrite the course. Customized training courses can be changed, upgraded and updated as and when your organization’s needs and demands change, as well as when the knowledge that is passed on through these courses gets outdated, so that your employees have constant access to knowledge that is always up-to-date.

No licensing costs: One nagging problem that organizations face with off-the-shelf courses is the ‘hidden costs’ factor. Not only are these courses general, out-dated and lack a personal touch, they are also expensive because of the added licensing costs. With customized training courses, you can be sure that you get much more than you pay for. There are no licensing costs or any other hidden costs.

At 24×7 Learning, we take your training needs very seriously. After all, successful training empowers your employees with up-to-date knowledge that will enable them to maximizing their productivity in your organization.

  No two organizations are alike. No two organizations’ needs are the same. Even when it comes to training employee...

Read More »